Meet Our Team

Lester Norwood
Agency Owner
Phone: (757) 886-0829

I grew up in Memphis, Tennessee where I attended the University of Memphis for both undergraduate and for grad school to get my MBA. Then, I moved to Hampton Roads 10 years ago and it has been my home ever since. I broke into the Insurance and Financial Industry 10 years ago after I earned my Masters. Shortly after that, my entrepreneurial spirit took over and I opened my first Allstate agency in April of 2013. I then took on a new challenge toward the end of 2015 when I began working for Allstate Corporate as a Field Sales Leader where I was responsible for many agencies in the Hampton Roads area. Now, I am pleased to be an Agency Owner once again. I really enjoy helping people with their finances from budgeting to retirement planning.   I am excited to help people establish and build legacies that they will leave for future generations to come.

When I am not working I can be found in 1 of 3 places: with my family on some adventure, at the gym or at church. I love to do volunteer work with either my church family at The Mount Peninsula or with the Men of Omega Psi Phi Fraternity.

More
Joy Chapman
Senior Retention Specialist
Phone: (757) 886-0829

I grew up in Newport News, Virginia and I am studying Human Services. My insurance experience started when I was a representative with Aflac and Allstate Licensed Sales Producer/ Retention Specialist. Now, I am employed by Legacy Builders Insurance and Financial Services. I look forward to making sure all my customers’ needs are met so we can retain their business. My number #1 goal is to build legacy relationships with customers while maintaining customer satisfaction and extraordinary experience.

On my weekends, I like to spend time with my family and cook delicious meals to share. We love gathering around the table and exchanging stories and laughter. My family truly brings me the most joy. I volunteer in feeding the homeless and caring for the elderly. Also, I am passionate about helping domestic violence victims.

More
Alison Hughes
Senior Service Agent
Phone: (757) 886-0829

I grew up in New York and in New Bedford, Massachusetts before relocating to Newport News, Virginia. I have been in the industry since 2009 and am currently the senior service agent at Legacy Builders Insurance and Financial Services. I have a great working knowledge of insurance and can tailor any policy to suit your needs. I take pride in accommodating my customers and giving them the one on one experience they signed up for.

Some of my favorite things to do are enjoying the great outdoors, meeting new people, and shopping at an outdoor art festival. I also enjoy reading a lot. Recently, I have taken up an interest in working out and painting. On the weekend, I can often be found riding my bicycle on the boardwalk at the Oceanfront or at a local beach.

More
Chiquita Middleton
Senior Account Manager
Phone: (757) 886-0829

I have worked with Allstate since 2013.  I started at a local agency, then spent 5 years in the Charlotte call center where I was licensed to write insurance for the entire country. I love to educate my customers about their insurance options.  Allstate has great products and our customers need to know how we keep them in good hands.

I love to cook and learn about new cuisines and food items. My favorite books to collect are old, out of print cookbooks because you can’t find those recipes anywhere else. My favorite way to spend the weekend is taking an unplanned short trip on a whim. Spontaneous trips are always more exciting! 

More